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FAQs

What is RBAP Company About?

We are a clothing and accessories brand focused on creating quality, simple, and stylist designs that's influenced by the African culture. Read our origin story here.

What does RBAP stand for?

Raised By an African Parent.

Where are you located

We are located in Houston, Texas.

What payment methods do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or directly payment through PayPal.

What countries do you ship to?

We ship to almost every country in the world!

What does shipping cost?

Simply add the items to your cart and select your country from the list to get a shipping price.

How long does shipping take? What shipping methods do you use?

All orders are shipped via USPS. Please allow 2-3 business days for orders to be processed after your purchase is complete.

Domestic Shipping (within the USA)

  • Standard Shipping (USPS First Class and Priority): 5-10 business days
  • Express Shipping (USPS Express Mail): 2-3 business days

International Shipping (varies per country)

  • First Class International: 3-5 weeks (customs processing times vary)
  • Priority International: 10-15 business days (customs processing times vary)

I live outside of the USA, will I be charged additional customs fees or import taxes?

Most likely. Every country has different regulations on how they handle imported goods. We recommended you visit this this duty calculator to get an estimate of what you'll be charged when the package arrives. We do not pre-pay or cover any import fees.

How can I track my order?

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.

What is your return policy?

We want you to be 100% satisfied with your RBAP purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.

How do your t-shirts fit?

Our shirts are predominantly true to size, with a slightly tailored cut to provide a nice athletic fit. Please refer to our sizing chart for exact measurements
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